Insight Officer

Location: Flexible – United Kingdom
Organization: British Red Cross
Contract Type: 12-Month Fixed-Term Contract
Hours: 35 hours per week
Salary: £29,000 – £30,223 per annum (plus £3,344 London Weighting if based in London)
Application Deadline: 23 October 2025

Introduction

The British Red Cross is seeking a passionate and analytical Insight Officer to transform data into actionable insights that shape humanitarian decisions across the UK and international programs.

If you are curious, data-driven, and motivated by purpose, this is your opportunity to play a vital role in guiding strategies that improve lives and build resilience for communities in need.

About the Role

As the Insight Officer, you will lead the design and delivery of qualitative research and data analysis that supports strategic planning and service improvement. You’ll turn complex information into compelling insights, enabling evidence-based decision-making at every level of the organization.

Your work will directly inform the British Red Cross’s humanitarian response — identifying emerging needs, highlighting vulnerabilities, and uncovering opportunities to make a lasting impact.

Key Responsibilities

Lead the development of qualitative research projects, including interviews, surveys, and literature reviews.
Analyze diverse datasets to identify patterns, opportunities, and actionable insights.
Prepare clear, visual, and engaging insight reports and presentations to support leadership and operational teams.
Collaborate with departments across the organization to ensure evidence-based strategies.
Respond rapidly to insight requests, synthesizing complex information efficiently to guide time-sensitive decisions.
Contribute to strategic planning by transforming data and evidence into practical recommendations for service improvement.

Qualifications / Requirements

Essential Skills and Experience

Proven ability to synthesize information from multiple sources and assess data reliability.
Strong understanding of research methodologies, including qualitative and quantitative approaches.
Excellent stakeholder engagement skills – able to collaborate across diverse teams and priorities.
Exceptional verbal and written communication skills.
Strong IT proficiency, including Excel, PowerPoint, and design tools such as Canva.
Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.

Desirable

Experience working in a humanitarian, nonprofit, or public sector context.
Familiarity with rapid insight or impact assessment approaches.

What the British Red Cross Offers

Flexible working: Remote and hybrid options, flexitime, compressed hours, and job sharing.
Generous leave: 36 days annual leave (including bank holidays) plus the option to buy 5 additional days.
Pension: Up to 6% contributory pension scheme.
Professional development: Ongoing learning and career growth opportunities.
Discounts and benefits: Access to the Blue Light Card, Tickets for Good, and an employee discount platform.
Wellbeing support: Access to Peer Supporters, Employee Assistance Programme (EAP), and Headspace App.
Cycle2Work Scheme available.

Commitment to Inclusion

The British Red Cross is proud to be part of the Disability Confident scheme and is committed to fostering an inclusive and diverse workplace. We encourage applicants from all backgrounds to bring their authentic selves to work.

Our internal networks — including Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network — ensure every voice is heard and valued.

How to Apply

Submit your application by 23:59 on Thursday, 23 October 2025 via the official British Red Cross careers portal:
👉 https://www.redcross.org.uk/get-involved/jobs

Together, we are the world’s emergency responders.

To apply for this job please visit careers.redcross.org.uk.