Technical Director, Knowledge Management & Learning

Organization: World Vision International
Location: Remote (Global – Open to candidates in any country where WVI is registered to operate)
Type: Full-time
Deadline: Rolling — apply as soon as possible

About World Vision

World Vision is a global Christian humanitarian organization working to help children, families, and communities overcome poverty and injustice. With a presence in nearly 100 countries and a workforce of 33,000+, World Vision is committed to serving the most vulnerable and transforming lives through sustainable development, advocacy, and emergency response.

Job Purpose

The Technical Director, Knowledge Management & Learning will lead World Vision’s global strategy to embed evidence-based learning, knowledge sharing, and innovation throughout the organization. This role drives the design of digital knowledge management systems (including AI-powered platforms), promotes a culture of data-informed decision-making, and ensures that research and evaluation findings are accessible, usable, and impactful across the partnership.

Key Responsibilities

• Lead the design and global implementation of World Vision’s Knowledge Management (KM) strategy aligned with organizational goals.

• Oversee development of an AI-enabled KM hub/repository that curates research, evaluations, and learning content.

• Drive innovation in evidence dissemination and usability across technical, advocacy, and policy teams.

• Build KM and learning capacity across regional and support offices using tailored tools and a KM Maturity Matrix.

• Ensure integration of evidence into strategic decision-making and program design processes globally.

• Facilitate knowledge use through communities of practice, synthesis reports, and participatory learning approaches.

Required Qualifications

• Master’s or PhD in knowledge management, information science, international development, organizational learning, or related fields

• Minimum 8 years of experience in KM leadership, including in large, international or multi-stakeholder organizations

• Proven success implementing KM systems (including AI-enhanced platforms) across global teams

• Track record influencing senior leadership and embedding evidence-based decision-making processes

• Experience facilitating communities of practice and capacity-building for evidence uptake

• Fluent in English (written and spoken)

• Willingness to travel internationally up to 15%

Preferred Qualifications

• Experience with humanitarian/development sector knowledge needs

• Knowledge of enterprise-wide KM systems and AI integration

• Training or certification in AI for KM or digital transformation

• Fluency in French or Spanish is a strong asset

Working Conditions

• Fully remote/home-based, with collaboration across global time zones

• Travel requirement: up to 15%

• Occasional facilitation of workshops or presentations

• Must be based in a country where World Vision International is registered

Compensation

For candidates based in the United States, the salary range is approximately $102,000 – $136,000 USD, depending on qualifications and geographic location. Compensation in other countries is adjusted based on local market benchmarks and internal salary structures.

How to Apply

Submit your CV and cover letter in English through World Vision’s global recruitment platform. Applications will be reviewed on a rolling basis.