Program Officer

International Rescue Committee (IRC)
Location: New York, NY (Fully Remote – U.S.-based only)
Category: Social Work & Community Development
Type: Full-Time, Fixed-Term
Compensation: $65,151 – $87,723 (Annual)
Application Opening Date: June 11, 2025

About IRC

Founded in 1933 at the call of Albert Einstein, the International Rescue Committee (IRC) is a global humanitarian organization operating in over 40 countries and 29 U.S. cities. The IRC responds to the world’s most pressing crises, helping people survive, recover, and regain control of their futures.

About the Role

The Program Officer will lead the Unaccompanied Children’s Crisis Assistance Program (UCCAP), a 12-month, privately funded project aimed at improving safety and stability for unaccompanied minors (ages 0–21) in the U.S. This role includes team supervision, case management oversight, stakeholder engagement, crisis response, and program performance monitoring.

Key Responsibilities

• Staff Supervision & Support

  • Supervise and guide Senior Caseworkers

  • Ensure adherence to program standards and timely documentation

  • Develop Standard Operating Procedures and workflows

  • Act as escalation point for complex or crisis cases

• Training & Capacity Building

  • Onboard new staff and support professional development

  • Coordinate community trainings and facilitate learning sessions

• Program Implementation & Oversight

  • Track project indicators and service quality

  • Coordinate with Operations and Finance teams on direct assistance disbursement

  • Lead partnerships and referral pipeline development

  • Maintain confidentiality and client-centered, trauma-informed practices

• Reporting & Communication

  • Ensure timely submission of reports

  • Share updates on project performance with internal stakeholders

  • Facilitate a sense of collaboration across remote staff

• Casework (as needed)

  • Carry a small caseload to meet program needs

Requirements

• Education & Experience

  • Master’s degree in Social Work, Behavioral Sciences, or related field + 1 year supervisory and casework experience

  • OR Bachelor’s degree + 3 years of related supervisory and case management experience

  • Experience working with unaccompanied children required

• Skills

  • Bilingual in Spanish and English (required)

  • Proficiency in MS Office, Microsoft Teams, Zoom

  • Strong crisis intervention, communication, and reporting skills

  • Familiarity with social service systems and referral networks

  • Experience analyzing program data and creating reports

• Personal Attributes

  • Self-starter with problem-solving mindset

  • Commitment to child protection, trauma-informed care, and confidentiality

  • Ability to work flexible hours including evenings and weekends

Working Environment

• Fully remote (U.S.-based only)

• Requires dedicated private workspace

• May require non-traditional hours depending on case urgency

Benefits

• 20–25 days of paid time off (based on tenure)

• 10 U.S. holidays + 10 sick days

• Comprehensive medical, dental, and vision insurance

• 403(b) retirement plan with immediate match

• Disability and life insurance

• Employee Assistance Program for staff and family

Equal Opportunity Employer

The IRC is committed to equity and inclusion. All qualified applicants will be considered without regard to race, sex, national origin, religion, disability, or other protected characteristics.

How to Apply

Apply through the IRC careers portal referencing Job ID: req58487. Priority will be given to current or recently employed IRC staff.