Job Opportunity: Global Community Associate – GlobalGiving

Organization: GlobalGiving
Position: Global Community Associate
Location: Remote or Hybrid (preference for candidates in the Washington, DC area)
Type: Full-time
Salary Range: $55,000 – $60,000 annually
Deadline to Apply: Monday, July 21, 2025, at 5 PM ET

About GlobalGiving

GlobalGiving is the first and largest global crowdfunding platform connecting nonprofits, donors, and companies. The organization supports community-led change by providing nonprofits worldwide with tools, training, and support to help them thrive. GlobalGiving fosters collaboration, continuous learning, and innovative thinking in a hybrid work culture that values curiosity and excellence.

About the Role

The Global Community Associate is a key member of the Global Community Program and Partnerships Team. This role focuses on supporting nonprofit partners by managing communications, organizing learning opportunities, enhancing fundraising success, and providing human-centered support. The associate reports to the Global Community Manager.

Key Responsibilities

Community Engagement (60%)

• Execute partner communications: Deliver targeted messaging and support for fundraising initiatives.

• Support fundraising and training: Collaborate on designing workshops and resources to boost partner success.

• Build learning communities: Engage nonprofit partners through online forums and community events.

• Facilitate events and connections: Organize skill-building workshops and one-on-one support sessions.

Community Support (40%)

• Respond to partner inquiries: Provide timely, thoughtful support to nonprofits.

• Onboarding new partners: Guide nonprofits through the onboarding and project launch process.

• Support operations: Help with project verifications, donation reallocation, and troubleshooting.

Required Qualifications

• 1–3 years of relevant experience in communications, nonprofit support, or customer engagement.

• Excellent communication and interpersonal skills.

• Strong organizational and time management abilities.

• Technical proficiency with tools like Mailchimp, HubSpot, Salesforce, and Zendesk.

• Customer service mindset with attention to partner needs.

• Commitment to GlobalGiving’s mission and values.

Preferred Qualifications

• Experience using storytelling to enhance fundraising campaigns.

• Cross-cultural experience or international nonprofit work.

• Multilingual skills.

Benefits

• Up to 5 weeks of paid time off per year.

• Health, dental, vision, and paid family leave.

• Professional development opportunities.

• 401(k) plan and commuter benefits.

• Flexible work hours and remote options.

How to Apply

Submit your application by July 21, 2025, at 5 PM ET. Applications must include a resume and cover letter. You must reside in the United States and have legal authorization to work in the country. GlobalGiving does not sponsor visas.