Endpoint Engineer

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World Vision

Endpoint Engineer – Remote

Organization: World Vision International
Job Title: Endpoint Engineer
Job Type: Full-time
Work Locations: Remote – Philippines, Kenya (Karen, EARO), Malaysia, El Salvador, Vietnam
Job Requisition ID: JR43494
Application Deadline: July 18, 2025
Applicant Type: Local applicants only (in countries where World Vision is legally registered)

About World Vision

World Vision International is a Christian humanitarian organization that has operated for over 75 years in nearly 100 countries. With over 33,000 staff members, it works to improve the lives of vulnerable children regardless of their background or circumstances.

Role Overview

The Endpoint Engineer plays a key role in maintaining, monitoring, and supporting global IT infrastructure. The role involves designing, building, and optimizing enterprise computing platforms to ensure performance, reliability, and security. You will lead infrastructure-related projects and provide guidance to Endpoint and Systems Administrators across multiple countries.

Key Responsibilities

System and Infrastructure Management:

  • Manage and optimize enterprise IT infrastructure (Windows, Linux, VMware, AD, DNS, DHCP).

  • Monitor performance (disk, memory, CPU, storage).

  • Handle routine maintenance: backups, patching, hot fixes.

  • Oversee disaster recovery, business continuity, and off-site storage.

Technical Leadership:

  • Lead project planning and provide time/cost estimates.

  • Integrate infrastructure with applications outside the standard framework.

  • Define automation specs for job scheduling and system improvements.

System Administration:

  • Administer user accounts, permissions, and system configurations.

  • Track and document all configuration changes.

  • Oversee service pack and upgrade installations.

Performance Monitoring & Optimization:

  • Recommend changes to OS for improved performance.

  • Analyze and act on operational metrics.

  • Develop backend tools for capacity planning and monitoring.

Testing & Documentation:

  • Lead infrastructure testing efforts.

  • Ensure comprehensive documentation of environments, user guides, and maintenance logs.

Security & Compliance:

  • Partner with IT Security to investigate audit trails and ensure policy compliance.

  • Perform archival and backup verification to ensure business continuity.

Collaboration & Coaching:

  • Work closely with system users, vendors, and IT teams.

  • Provide expert coaching and mentoring to junior staff.

Qualifications

Education & Experience:

  • Bachelor’s degree in Computer Science, IT, or related field.

  • 5–7+ years in enterprise-level IT infrastructure, endpoint systems, and server management.

  • Proven experience with server deployment, optimization, and monitoring.

  • Hands-on experience in project leadership and systems automation.

Technical Skills:

  • Advanced expertise in Windows Server, Linux, VMware, Active Directory, DNS, DHCP.

  • Familiarity with backup solutions, SAN administration, and monitoring tools.

  • Scripting skills (PowerShell, Python) are a plus.

To apply for this job please visit worldvision.wd1.myworkdayjobs.com.

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